Well yesterday was a bit interesting, eh?
I posted Modcloth’s response last night and headed off to bed, only to find 10 new comments when I woke up this morning that needed to be approved (and are now up!).
I had someone on twitter ask me if I am “happy with Modcloth’s answer.”
These are the questions I posed to Modcloth: where are you getting your merchandise? Who is supplying you with these pieces? Are you aware that you’re each selling the same items for dramatically different prices? What are you going to do about it?
While they didn’t directly answer any of my questions, the fact that they called their designers/suppliers and even pulled one of the dresses off the site tells me they’re taking this matter very seriously.
Modcloth is a business, and like many people commented, have the right to price things however they want. Again, that wasn’t the point of yesterday’s post. The point was to ask if they were aware of the same merchandise being sold at rock bottom prices at Forever 21 and to see what they planned to do about it.
And, obviously, their plan was to figure out where the merchandise really came from and pull it if they couldn’t verify, which makes me, as a consumer, really happy. They may have started as a tiny company in a dorm room, but they’ve grown. It’s nice to see how they react to situations like this one, and here’s hoping it doesn’t happen again!
If you have time, go back to the first post to read some of the new comments, especially this one from Neeka B. She explains what I was trying to say really, really well (she works in the industry, I do not). The discussion in the comments section is amazing. It turned from Modcloth into fair-trade and USA goods.
(I’m editing this section, because Tarren says I’m making “assy assumptions…)
Now I need to take a minute and thank everyone who commented, tweeted, RTed, emailed, posted and reposted this link. All I did was make a blog post. You guys MADE them pay attention. You guys kept hounding Modcloth, kept leaving comments, posting to their Facebook wall and tweeting them, asking them to respond. I wonder if this would’ve been on Modcloth’s radar is it hadn’t had such a huge reaction. So for all your efforts, I thank you.
By the way, I was called poor, attention-seeking, a know-it-all and a few other names yesterday. And just to clarify, yes, I am poor. But you can keep those other names for someone else.
🙂 Suze (AKA- the girl who kicked the hornet’s nest)
PS: Be back later with an outfit post (yay!)
EDIT: Here’s a list of all the other posts and blogs I’ve found discussing this topic (if I missed yours, please let me know and I’d be happy to post it!)